Privacy Policy
Information we collect
We collect information you provide directly to us when you create an account, use our operational software, or communicate with us. This includes company details, user identifiers, and operational metadata necessary for providing SentriLabs services.
How we use information
The information we collect is used to maintain, improve, and personalize our tech solutions. Data helps us enhance visibility and decision-making for our clients while ensuring system accountability and structure. SentriLabs does not sell personal information.
Communication and support requests
We use your contact details to respond to support inquiries and provide updates regarding SentriLabs products. You may contact us regarding privacy or support at info@sentrilabs.com.
Analytics or technical data collection
We may collect technical data such as IP addresses, device types, and usage patterns to improve platform stability and optimize user experience across our web and mobile applications.
Third-party services
We engage vetted third-party providers for hosting, billing, and analytics. These providers access data only as necessary to perform functions on our behalf and are bound by strict confidentiality agreements.
Mobile application usage
Our mobile apps for iOS and Android require specific permissions for core functionality. We provide full transparency regarding these permissions and follow Apple and Google compliance standards.
Subscription and billing information
Payment processing is handled through secure third-party gateways. We do not store full credit card numbers on our servers according to PCI-DSS standards.
Data retention and security
We employ industry-standard encryption and security protocols. Data is retained for as long as your account is active or as required by law to fulfill professional technology service obligations.
User choices and rights
Users have the right to access, correct, or request deletion of their personal information. For any privacy-related updates or queries, please reach out to us at info@sentrilabs.com.
Policy updates will be posted on this page. For questions, contact info@sentrilabs.com.